Customer service tip: chat, but not TOO much. That’s especially applicable to me, because I’m baking goodies for the enjoyment of all café patrons, and I can’t be loitering around stuck in a conversation while my vol-au-vents are going from crispy and delicious to charred rubbish. It’s a waiting game, but also one of timing.
I’m mostly reiterating this to myself, because I had a bit of a disaster yesterday. I understand that Johnny’s is the kind of environment where everyone feels at home, and that’s really lovely, but it does make people chatty and when someone doesn’t leave you any breaks to slip away…well, disaster. We had a lady in this morning who does official inspections of Melbourne pool fencing to make sure it’s up to standard, all the children are safe, etc. I don’t know if she’s terribly lonely or just the type who loves to talk about her work, but I got my ear talked off for a good twenty minutes on how she visited a home that morning and they’d painted all over the fence so you couldn’t see inside. I could really see her point, though; that’s just not on. These folks had children as well, so…well, all pool fencing is made to see THROUGH. No point if you’re blocking the view.
So that happened. Half of my brain was in the kitchen, thinking about the gingerbread family that should’ve been brown and crispy, but I just couldn’t escape. There’s so much to learn about pool fencing, clearly! Anyway, I lost track of time, finally managed to excuse myself and returned to find smoke leaking from the oven. My gingerbread family came out looking like they’d been in a horrible house fire, and nobody had any gingerbread that day. Oh, I just HATE messing up a bake! I learned plenty about Melbourne’s glass pool fencing industry, to be sure, but in the end I’d rather have some well-baked gingerbread men. That’s my job, after all.